Hardware Distribution offers value added services including SLA agreements and refurbishment of used hardware and handsets.
Our SmartCare service offers flexible and cost effective SLA maintenance agreements on all EOL Cisco products. SLA is a 8x5xNBD swop out of hardware in South Africa.
All sites can be covered under one contract. With SmartCare you can support End-of-Life Cisco networks while your client ‘sweats his assets’.
Hardware Distribution offers refurbishment and upgrade services for faulty, out-of-warranty routers, switches, and handsets. We test and bundle with any required components (for an additional fee) ie WICs and cables, power cords ensuring your products are “ready for installation”.
For a service fee of starting from R 650/product, our technical team will:
Re-conditioned/RFI products do not carry a warranty. However, a warranty can be purchased in the form of a Smartcare SLA maintenance contract which ensures a 8x5xNBD swop out.
Hardware’s RFI service can be completely customised according to your requirements.
If you are looking to make your existing equipment last longer or validate it ready for use in a new location, we provide a guaranteed refurbishment service for all network products including handsets. Refurbished hardware not only offers up to 90% cost savings, but also retains its remaining value for longer. Check out your warehouse, there could be many products that can be tested and re-used!
SmartCare support offers an 8x5xNBD hardware swop, and flexibility:
SmartCare can also be added to any refurbished Cisco product purchased from Hardware.
SmartCare provides a cost-effective and flexible alternative to OEM support whilst still guaranteeing speed of service. With just one number to call, we ensure faulty equipment is replaced quickly and efficiently.
Hardware Distribution SA (Pty) Ltd
Selborne House
Fourways Golf Park
Roos Street
Fourways, 2191
South Africa
Hardware Distribution has been audited for compliance with B-BBEE Amendment Act of 2013 and the ICTSector Code 40407.
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